Last updated: March 20, 2025

At MatrixCyber Forge, your privacy is important to us. We are committed to protecting the personal information of our clients, visitors, and partners in accordance with Canadian privacy laws, particularly the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Who We Are

MatrixCyber Forge is a web agency based in Canada. We offer services in web design, application development, digital marketing, cybersecurity, and related digital solutions.

2. Information We Collect

We only collect information necessary to provide our services, such as:

• Full name

• Email address

• Phone number

• Billing address

• Business-related information

• Technical data (IP address, browser type, etc.)

• Website usage data (via cookies)

3. How We Use Your Information

The personal data we collect is used for the following purposes:

• To deliver our services

• To respond to your inquiries

• To personalize your user experience

• To provide customer support

• To manage billing and accounting

• To improve our website and services

• To send marketing communications (with your consent)

4. Consent

By using our website or services, you consent to the collection, use, and disclosure of your personal information as outlined in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions.

5. Sharing of Information

We do not sell, trade, or rent your personal information. We may share your data only in the following cases:

• With trusted third-party service providers (e.g., hosting, payment processing)

• When required by law

• To protect our legal rights or prevent fraud

All third parties we work with must adhere to strict privacy standards.

6. Data Storage and Security

Your information is stored on secure servers and protected against unauthorized access, disclosure, alteration, or destruction. We use encryption technologies, firewalls, and access controls to safeguard your data.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy or to meet legal requirements.

8. Your Rights

You have the right to:

• Access your personal information

• Request corrections or updates

• Withdraw your consent at any time

• Request deletion of your data (under certain conditions)

To exercise these rights, please contact us at the address listed below.

9. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience, analyze traffic, and personalize content. You may control cookie settings through your browser preferences.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

11. Policy Updates

We may update this Privacy Policy at any time. Changes will take effect upon posting on our website. We recommend checking this page regularly.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

MatrixCyber Forge
207 Smythe street, Fredericton, E3B 3C7, Canada
 Email: sales[at]matrixwebforge.ca
 Phone: 506-470-4340